Your privacy is important to us. Learn how we collect, use, and protect your data.
At ChartMaster AI, we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website and service.
We collect information from you when you use our website or service, including:
When you visit our website, we collect information about your device, such as your IP address, browser type, and operating system. We also collect information about your browsing activity on our website, such as the pages you visit, the links you click, and the search terms you use.
We also collect log data when you access our website or service, which includes information about your device, browser, and internet service provider, as well as the date and time of your request.
We use cookies to improve your experience on our website and to remember your preferences. Cookies are small text files that are stored on your device when you visit a website.
When you use our chart analysis service, you upload trading chart images. These images are processed by our AI analysis service and are not permanently stored on our servers.
We use third-party services including OpenAI for AI-powered chart analysis, and Paddle for payment processing. These services may collect and process your personal information according to their own privacy policies.
We use the personal information we collect for the following purposes:
We do not sell or share your personal information with third parties for their own marketing or commercial use. However, we may share your personal information with third parties for the following purposes:
We may share your personal information with third-party service providers who assist us with various aspects of our business operations, such as website hosting, AI analysis (OpenAI), payment processing (Paddle), and customer service.
We may disclose your personal information to government authorities or law enforcement officials in order to comply with applicable laws, regulations, or legal process.
We may disclose your personal information to protect the rights, property, or safety of ChartMaster AI, our users, or the public.
If you are a resident of the European Economic Area or other jurisdictions with applicable data protection laws, you have certain rights in relation to your personal information, including the right to request access to, correct, update, or delete your personal information.
If you would like to exercise any of these rights, please contact us at chartmaster.email@gmail.com
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Uploaded chart images are processed for analysis purposes and are not permanently stored on our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal or regulatory requirements. We will notify you of any material changes by posting the updated policy on our website.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email:
chartmaster.email@gmail.com
Mail:
Tadeusz Sobczak
ul. Czarnieckiego 108
50-986 Wrocław
Poland
We will make every effort to respond to your inquiry and address any concerns you may have.